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Interested in switching your accounts to Susquehanna Bank, but not sure how to get started? That’s why we’ve developed the Susquehanna Switch Kit, a step-by-step checklist to help make your transition to a new Susquehanna Bank account quick and easy.

If we can be of any assistance throughout the transition, please call any of our branch locations or our customer service center at 800.311.3182. Thank you for choosing Susquehanna Bank. We value and appreciate your business!
Just follow these simple steps.

1) Open an account online, in a branch, or on the phone.
     •      Click here to open an account online.
     •      Click here to locate the Susquehanna Bank branch closest to you.
     •      Toll-free customer service center number: 800.311.3182

2) Sign up for Susquehanna online banking.
     •      Easily track your direct deposits, automatic withdrawals or payments and checks as they clear your Susquehanna Bank account. If you have not already signed up, you may click here to complete the application online or visit a branch.

3) Stop using your former account and begin using your new Susquehanna Bank account as soon as possible.
     •      Be sure to leave sufficient funds in your former account until all of your checks have cleared and any automatic withdrawals have been successfully transferred to Susquehanna Bank.

4) Change your Direct Deposits to Susquehanna Bank.
     •      Use our Direct Deposit Authorization Change Form to change any direct deposits.

5) Change your Automatic Payments or Withdrawals to Susquehanna Bank.
     •      Use our Automatic Payment or Withdrawal Authorization Change Form to change any automatic payment or withdrawal.

6) Close your former account at the other institution. 
     •      Use our Account Closing Form to close your account at the other banking institution.
     •      Once you close your account at the other institution, remember to shred or destroy any old checks for security purposes.
Click here to download the complete Switch Kit that includes all the forms in a PDF.

You may fill out the forms online and then print or download all the forms and complete them by hand.

The PDF contains; Susquehanna Overview, Helpful Numbers and Web addresses, Direct Deposit Authorization Change Form, Automatic Payment or Withdrawal Change Form, and Account Closing Form

Routing and Account Numbers...How to find them:
1. The bank’s routing number is the 9-digit number located in the bottom left corner of your check.
2. Your account number is the set of numbers appearing just after the routing number or to the left of the check sequence number. Although your Account Number may contain spaces and symbols, do not type them. 

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Susquehanna Bank 1570 Manheim Pike Lancaster, PA 17604-3300