For assistance by phone, please call
Susquehanna Bank, toll free, at
800.311.3182. (TTD number for the hearing
impaired: 888.244.3044) Our Automated Direct Dial is available 24 hours
a day, seven days a week and allows you to access account information, open a new
account, renew a CD, apply for a loan, transfer funds or get details about special
product offerings. Customer Service Representatives are available Monday through
Friday, from 8:00 AM to 8:00 PM and Saturday from 8:00 AM to 4:00 PM.
To email a general request or account inquiry, please use our
secure email form.
You will receive a response within 24 hours. If submitting a request on weekend
or holiday, you will receive a response the next business day.
To report a lost or stolen card, immediately call
800.311.3182. Please do not use email
to report a lost or stolen card.
To report a potential
phishing incident
fraudulent email or website, please forward the suspicious communication
to
reportfraud@susquehanna.net or call our toll-free hotline at (888) 566-2366.
To contact your nearest branch, use our
ATM & Branch Locator.
To contact us by mail, please send your correspondence to:
Susquehanna Bank
Customer Service Center
26 N. Cedar Street
Lititz, PA 17543
For investor information, please email
Investor Relations & Stock Information
or call (717) 625-6204.
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