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Customer Service: 800.311.3182

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Customer Service

Thank you for your interest in Susquehanna. We're here to help you find the assistance you need.

Contact Us By Phone

800.311.3182 - Toll Free Customer Service
Customer Service Representatives are available Monday through Friday, from 8:00 AM to 8:00 PM and Saturday from 8:00 AM to 4:00 PM.

TTD number for the hearing impaired: 888.244.3044
Our Automated Direct Dial is available 24 hours a day, seven days a week and allows you to access account information, open a new account, renew a CD, apply for a loan, transfer funds or get details about special product offerings.

Email a General Request or Account Inquiry

Please use our secure email form. You will receive a response within 24 hours. If submitting a request on weekend or holiday, you will receive a response the next business day.

Report a Lost or Stolen Card

Immediately call 800.311.3182. Please do not use email to report a lost or stolen card.

Report Suspicious Communication

To report a potential phishing incident fraudulent email or website, please forward the suspicious communication to reportfraud@susquehanna.net or call our toll-free hotline at 888.566.2366.

Contact a Branch Near You

Use our ATM & Branch Locator.

Mail Correspondence

Please send your correspondence to:
Susquehanna Bank
Customer Service Center
26 N. Cedar Street
Lititz, PA 17543

Investor Information

Please email Investor Relations & Stock Information or call 717.625.6204.

Customer Service

Monday - Friday
8 am - 8 pm (EST)
Saturday
8 am - 4 pm (EST)
800.311.3182
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